Miltner Adams - Terms and Conditions - Policies

 

Prices & Materials

 
 

The Miltner Adams Company reserves the right to change prices and materials without notice.

 

Purchasing

 
 

Absolutely NO sales to minors! The buyer, when purchasing from this website, over the telephone, or by email or snail mail, represents that he/she is an adult of legal age to make such a purchase. Further, the buyer is solely responsible for having knowledge of and complying with all applicable local, state and federal (or national) laws regarding ownership, use and possession of any item in the Miltner Adams catalog and for using the products ordered from the Miltner Adams Company in a lawful manner. If there is any question or doubt, please review your local, state and federal (or national) laws before ordering.

By placing an order, you are declaring that you are of legal age and that you have read and agreed to our terms and conditions.


CREDIT CARD ORDERS: For security reasons, we will ship only to the credit card holder's billing address.

 

International Customs

 
 

Miltner Adams Company assumes no responsibility in the event your order is delayed, held or confiscated by customs. The customer is solely responsible for having knowledge of and complying with the local laws and customs regulations of the destination country. Once Miltner Adams Company ships the order, the customer is responsible for the delivery.

By placing an order, you have read and agreed to our terms and conditions.

 

Warranty

 
 

The Miltner Adams Company fully guarantees its knives against any defects in workmanship and materials. We ask that you do not purposely abuse your Miltner Adams knife. That aside, we will do our best to recondition and/or repair any damage for the lifetime of your Miltner Adams knife. Please contact the Miltner Adams Company prior to shipping your knife back to us, so that we may ensure the best possible service and quote return shipping costs. Miltner Adams is also not responsible for the cost of shipping the knife to Miltner Adams unless we make other arrangements in advance with the customer in writing. Any Miltner Adams Knife returned to us for reconditioning or repair must include your name, phone number, shipping address, and a check for return shipping, if not paid by credit card or PayPal. We can not proceed with any work unless we have your contact information. You may call us at 1-310-857-6671(U.S.A), or Skype at miltneradams, or email Miltner Adams U.S.A.

 

Refunds

 
 

Your satisfaction with our products and service is our top priority. If you have a problem with a transaction or a product, just let us know and we will work with you to resolve the issue. (See our "Warranty" for additional information.)

RETURNS: All items must be returned to Miltner adams Company within 7 days of receipt of order in new, unused condition for refund. Refunds do not include the cost of shipping in either direction, unless Miltner Adams made other arrangements in advance with the customer.

Please contact the Miltner Adams Company *prior* to returning any product for refund to get a RA#, and so that we may provide you with the best possible service. Email Miltner Adams.

 

Privacy

 
 

We recognize your right to confidentiality and are committed to protecting your privacy. We do not give, sale, rent or loan any identifiable personal information to any third parties unless we are legally required to do so, or you have authorized us to do so.

 

Website Terms of Use

 
 

The Miltner Adams Company develops and maintains the information on its website for public viewing. All text, photo images, graphic artwork and videos are owned by the Miltner Adams Company and the copyrights are retained by the Miltner Adams Company, unless otherwise stated. The information on this site may be used for personal reference only and may not be copied, distributed, or published without the written current permission of the Miltner Adams Company. The Miltner Adams Company name may not be used in any advertising or promotion without the written current permission of the Miltner Adams Company.

 

© 2005-2011 Miltner Adams Company. All rights reserved.